Information Technology Outsourcing (ITO) has become the choice of many companies, small, medium and large,
to manage some or all of their Information Technology operations.
They have chosen ITO because it helps them reduce overhead costs
while allowing them to concentrate on their core business activities.
What does it mean?
Information Technology Outsourcing (ITO) means handing over all or parts of the management
and maintenance of a company's IT operations to an independent company like SUPPORT SOHO INC.
that has management, design and maintenance as its core competency.
What are my benefits?
- It allows the company to reduce and better manage IT operating costs.
- The company can focus more clearly on its core competencies - the activities that generate revenue rather than on time
consuming areas that cost money. People can get on with their jobs instead of trying to solve problems outside of their real
area of responsibility.
- Outsourcing to a provider like SUPPORT SOHO INC. exposes the company to state-of-the-art solutions that are helping
businesses maximize the effectiveness of their IT systems. Since ITO providers are involved in many different industries and work
with many different companies, they can recommend solutions that an in-house IT team might be unaware of.
- As your company grows, your IT Outsourcing provider has have the depth and breadth of experience to help you expand
and modify your IT network so it can handle the new demands placed on it.
Our ITO solutions are designed to meet the IT Outsourcing service requirements of small to medium sized companies.
The SUPPORT SOHO INC. solutions have all the elements required to support any
company's IT infrastructure and the built-in flexibility to meet their specific needs.
Every IT Outsourcing solution is individually designed to meet our client needs or to be what you want it to be. Typically,
an IT Outsourcing solution might include some or more of the following components, tailored to meet your company's IT
service requirements.
Monitor your network environment on regular basis
Maintain and troubleshoot servers, workstations and notebooks
Install and update latest service packs, security patches and drivers
Install and update latest virus definition/signature files
Monitor backup system and check for accuracy of backed-up data
Perform disaster recovery planning
Monitor/Audit network and systems for security holes (Routers, Switches, Firewall, RAS, VPN, etc.)
Install and configure new servers, desktops and notebooks
Upgrade servers, desktops and notebooks
Assist and support users, on-site or remote technical support (applications, operations, remote connections, etc.)
Perform monitoring of servers/workstations to avoid bottlenecks using Performance Monitor
Participate or take a role in the new implementation and design
Consult and provide suggestions on newer hardware devices, operations, and software to improve the
efficiency of your network environment.
We have helped our customers take advantage of technology to improve their business operations
through maintaining and implementing reliable computer systems.